Frequently asked questions
FAQ
What makes Roughland Frontier shoes different?
What makes Roughland Frontier shoes different?
Roughland Frontier shoes combine steel-toe protection with ultra-lightweight materials and a knob-tightening system for a fast, secure fit. They’re designed for both jobsite durability and everyday comfort.
Are the shoes safety-certified?
Are the shoes safety-certified?
Yes. Roughland Frontier shoes are engineered to meet or exceed standard safety requirements for steel-toe footwear. Specific certification details (ASTM, CSA, etc.) are listed on each product page.
What is the knob-tightening system?
What is the knob-tightening system?
It’s a micro-adjustable dial that lets you tighten or loosen your shoes quickly with one hand. It offers a snug, precise fit that won’t loosen during work.
Are the shoes lightweight even with a steel toe?
Are the shoes lightweight even with a steel toe?
Yes. The Frontier line is made from advanced composite materials that keep the shoe light while still providing heavy-duty protection.
Are the shoes waterproof?
Are the shoes waterproof?
They are water-resistant and built to handle everyday moisture, splashes, and outdoor conditions. For full waterproof details, check the product description.
Are they slip-resistant?
Are they slip-resistant?
Absolutely. The outsole is designed for traction on wet, dusty, and uneven surfaces.
Do you offer exchanges or returns?
Do you offer exchanges or returns?
Yes. We offer hassle-free returns and exchanges within 30 days of delivery. Items must be unworn and in original packaging.
How long does shipping take?
How long does shipping take?
Shipping takes typically between 1-3 business days
Standard shipping transit time typically takes 10–15 business days depending on your region. Expedited options are available at checkout.
Do you ship internationally?
Do you ship internationally?
Yes. International shipping options are available. Duties and taxes may apply depending on your country.
How do I clean and maintain the shoes?
How do I clean and maintain the shoes?
Wipe with a damp cloth and mild soap. Avoid machine washing to preserve durability and structural integrity.
Can I track my order?
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking link via email or SMS.