Frequently asked questions

FAQ

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What makes Roughland Frontier shoes different?


Roughland Frontier shoes combine steel-toe protection with ultra-lightweight materials and a knob-tightening system for a fast, secure fit. They’re designed for both jobsite durability and everyday comfort.

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Are the shoes safety-certified?


Yes. Roughland Frontier shoes are engineered to meet or exceed standard safety requirements for steel-toe footwear. Specific certification details (ASTM, CSA, etc.) are listed on each product page.

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What is the knob-tightening system?


It’s a micro-adjustable dial that lets you tighten or loosen your shoes quickly with one hand. It offers a snug, precise fit that won’t loosen during work.

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Are the shoes lightweight even with a steel toe?


Yes. The Frontier line is made from advanced composite materials that keep the shoe light while still providing heavy-duty protection.

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Are the shoes waterproof?


They are water-resistant and built to handle everyday moisture, splashes, and outdoor conditions. For full waterproof details, check the product description.

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Are they slip-resistant?


Absolutely. The outsole is designed for traction on wet, dusty, and uneven surfaces.

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Do you offer exchanges or returns?


Yes. We offer hassle-free returns and exchanges within 30 days of delivery. Items must be unworn and in original packaging.

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How long does shipping take?


Shipping takes typically between 1-3 business days

Standard shipping transit time typically takes 10–15 business days depending on your region. Expedited options are available at checkout.


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Do you ship internationally?


Yes. International shipping options are available. Duties and taxes may apply depending on your country.

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How do I clean and maintain the shoes?


Wipe with a damp cloth and mild soap. Avoid machine washing to preserve durability and structural integrity.

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Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking link via email or SMS.