Terms and Services

OVERVIEW

This website is operated by Roughland Gear Inc. Throughout the site, the terms “we”, “us” and “our” refer to Roughland. Roughland offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for modifications. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to safety, workplace compliance, and copyright laws).

You must not transmit any worms, viruses, or malicious code.

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

(a) transmissions over various networks;

(b) changes to conform to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, including access to the website and any contact forms, without express written permission from us.

Headings used in this agreement are included for convenience and will not limit the scope of any section.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Material on the site is provided for general reference only and should not be relied upon as the sole basis for decisions, especially involving workplace safety or compliance.

This site may contain certain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but are not obligated to update any information. You agree it is your responsibility to monitor changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable to you or to any third party for modifications, price changes, suspensions, or discontinuances of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display accurate colors and images of our products; however, we cannot guarantee that your device’s display will be accurate.

We reserve the right—but are not obligated—to limit the sales of our products to any person, region, or jurisdiction. We may exercise this on a case-by-case basis.

All descriptions of products or pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, or information purchased will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders using the same account, credit card, or billing/shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

We reserve the right to prohibit orders that appear to be placed by distributors, resellers, or unauthorized retailers.

You agree to provide current, complete, and accurate purchase and account information for all orders. You agree to promptly update information—including email and payment details—so transactions can be completed.

For more details, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

You acknowledge that we provide access to such tools “as is” and “as available” without any warranties or liability.

Use of any optional third-party tool is at your own risk and discretion. Ensure you are aware of third-party terms before using their tools.

We may offer new features or services through the site in the future. These will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available via our Service may include materials from third parties.

Third-party links may direct you to websites not affiliated with Roughland. We are not responsible for examining or evaluating third-party content and will not be liable for any materials, products, or services offered by them.

We are not responsible for harm or damages resulting from transactions with third-party websites. Please review the third party’s policies before engaging in any transaction.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit creative ideas, suggestions, proposals, plans, or other materials (collectively “comments”), you agree that we may edit, copy, publish, distribute, or use them at any time, without restriction and without compensation.

We have no obligation to maintain comments in confidence, pay compensation, or respond.

We may monitor, edit, or remove content at our discretion.

You agree that your comments will not violate any rights of third parties, including copyright or trademarks. You also agree your comments will not contain unlawful, abusive, obscene, or malicious material.

You may not use a false email address or impersonate anyone.

You are solely responsible for the accuracy and legality of your submissions.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or Service that contains inaccuracies or omissions related to product descriptions (such as steel-toe ratings, safety details, materials), pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors and update or cancel orders if any information is inaccurate at any time without prior notice (even after you submit your order).

We undertake no obligation to update or clarify information in the Service except as required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

(a) for any unlawful purpose

(b) to solicit unlawful acts

(c) to violate laws or regulations

(d) to infringe upon intellectual property

(e) to harass, abuse, insult, harm, defame, or discriminate

(f) to submit false or misleading information

(g) to upload viruses or malicious code

(h) to track or collect personal data of others

(i) to spam or crawl

(j) for obscene or immoral purposes

(k) to interfere with security features of the Service

Violation may result in termination of your access.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service is at your own risk.

Except as expressly stated, all products (including the Roughland Frontier steel-toe footwear) are provided “as is” without warranties of any kind, including merchantability, fitness for a particular purpose, durability, or non-infringement.

Roughland, its officers, employees, affiliates, partners, and suppliers shall not be liable for any injury, loss, claim, or damages of any kind, including lost profits or replacement costs resulting from use of our products or Service.

In jurisdictions that do not allow certain limitations, our liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Roughland Gear Inc., its affiliates, officers, employees, and partners from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, such provision shall be enforceable to the fullest extent permitted. The unenforceable portion will be deemed severed without affecting the remaining Terms.

SECTION 16 - TERMINATION

Obligations incurred prior to termination survive termination.

These Terms remain effective unless terminated by either party. You may terminate by ceasing use of our site.

If you fail to comply with any provision of the Terms, we may terminate the agreement immediately without notice.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with posted policies, form the entire agreement between you and Roughland.

Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements for Services shall be governed by and construed according to the laws of your local jurisdiction in which Roughland operates.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time.

We reserve the right to update or change these Terms by posting updates on our website. Continued use after changes constitutes acceptance.